This series is designed to give hydro power plant operators and technicians an understanding of hydro-electric power generation including:

1. Its role in power systems

2. The typical components

3. The functions in the use and control of water

4. Structural and functional features of different types of hydro turbines

5. Types of equipment used to monitor and control and their operation

6. Major constructional features and function and typical layout of the various auxiliary systems

7. General responsibilities and tasks performed by operations and maintenance personnel

Cancellations: The office of Continuing & Professional Education reserves the right to cancel or reschedule classes due to low enrollment. If a class is cancelled or rescheduled due to low enrollment, you will be notified at least one week prior to class start date and given the option of a full refund or, in some cases, transferring to a different class.

Refunds: No refunds will be issued after the course start date or once course material has been accessed in any manner, except as described in the Hardship Withdrawal section below.

If you are not able to or no longer wish to take a course, you may request a refund.

If you request a refund prior to the relevant deadline described below, you will be refunded your full registration fee minus a $25 administrative fee.

In some cases, you may also request to transfer to a different class. Participants whose registration fees were paid by a third party (such as state/county workforce development agencies or an employer) may not be eligible for transfers. If you request to transfer to a different class, one transfer is processed at no charge. A $25 administrative fee is applied to subsequent transfer requests.

Deadlines for refund and transfer requests depend on the type of course:

• For courses with a specific start date, the deadline is three business days before the course starts.
• For courses without a specific start date, participants have three business days from the date they enrolled to request a refund or transfer.
• For online courses, no refunds or transfers are available once course material has been accessed in any manner.

Requests for refunds and transfers must be in writing. Submit requests via email to uace-info@email.arizona.edu. You may also mail your request to our office:

UA Continuing & Professional Education
1955 East Sixth Street
Tucson, AZ 85721

Please allow 5-7 business days for credit card refunds and 6-8 weeks for check refunds.

Materials: If course materials are purchased from a third party (including, but not limited to, textbooks, CDs, videos or study guides), it is the student’s responsibility to review and abide by the third party’s refund policies.

Exam Fees: All exam fees are non-refundable. Arrangements to take exams must be made within 6 months of completion of the course. Prices for exams are subject to change without notice.

Hardship Withdrawals: If the deadline to request a refund or transfer has passed and you are unable to complete a course or program due to physical health, mental health or other circumstances beyond your control, you may request a hardship withdrawal. To inquire about a hardship withdrawal, submit requests via email to uace-info@email.arizona.edu.

Withdrawing from a Certificate Program: If you are participating in a multi-course certificate program, requesting a refund from a specific course does not withdraw you from the certificate program. If you want to completely withdraw from a multi-course certificate program, send your request by email to uace-info@email.arizona.edu.