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This intensive course is designed to train and qualify students to develop or participate in conflict mediation processes. Participants will review the growth and application of settlement options in the United States. The course focuses on both traditional and non-traditional dispute resolution options. Alternative Dispute Resolution (Mediation) is geared for all professionals who are focused on “interest-based bargaining.” This course takes the mystery out of settlement processes and focuses on reaching reasonable solutions. Successful graduates of this non-credit course will be awarded a Certificate of Completion.
Topics include: Why Conflicts Escalate, Why Mediation Works, The Mediation Process, The Role of the Mediator, Coming to an Agreement, Problems Encountered in Mediation, Developing ADR Programs for Government, Business and Personal Disputes, and Divorce Settlement Mediation.
This seven-week online course includes 45 clock hours of instruction/learning. Participants who successfully complete the course will receive a certificate of completion from University of Arizona Continuing & Professional Education.
Cancellations: The office of Continuing & Professional Education reserves the right to cancel or reschedule classes due to low enrollment. If a class is cancelled or rescheduled due to low enrollment, you will be notified at least one week prior to class start date and given the option of a full refund or, in some cases, transferring to a different class.
Refunds, Withdrawals and Transfers: the full policy is available here.